Are any refund processing fees applied?

No. ZOIA Healthcare does not charge any refund or processing fees. The full eligible purchase amount will be refunded.

How long does it take to process a refund?

Once your return has been approved, refunds are processed within 7–10 business days. Processing times may vary depending on your financial institution.

How many days do I have to initiate a return or refund?

Return or refund requests must be initiated within 30 days of the original purchase date.

How do I return a product?

To begin a return, please contact our team:

• Submit a request through our Contact Us page
• Or call us directly at 360.780.3866

Our team will provide return instructions and assist you through the process.

What condition must the product be in to qualify for a return?

Products must be new and unopened to be eligible for return. Opened or used items cannot be accepted.